Privacy Policy

Last Updated: February 2026

Tatil Kiralıkları ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our vacation rental booking services.

1. Information We Collect

Personal Information You Provide

• Account Information: Name, email address, phone number, and password when you create an account.
• Booking Information: Check-in/check-out dates, number of guests, special requests, and payment details.
• Communication Data: Messages you send to property owners or our support team.
• Identity Verification: Government-issued ID or passport details when required for booking confirmation.

Information Collected Automatically

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, search queries, booking history, and interaction patterns.
• Location Data: Approximate location based on IP address to provide relevant property listings.
• Cookies and Tracking: See our Cookie Policy for details on cookies and similar technologies.

2. How We Use Your Information

We use your personal information to:

• Process and manage vacation rental bookings.
• Communicate booking confirmations, updates, and customer support responses.
• Improve our website, services, and user experience.
• Send marketing communications (with your consent).
• Comply with legal obligations and prevent fraud.
• Generate anonymized analytics to improve our platform.

3. Legal Basis for Processing (GDPR)

We process your data based on:

• Contract Performance: Processing necessary to fulfill your booking.
• Legitimate Interest: Improving services, fraud prevention, and platform security.
• Consent: Marketing communications, non-essential cookies.
• Legal Obligation: Tax records, regulatory compliance.

4. Data Sharing and Third Parties

We may share your information with:

• Property Owners/Managers: Name, contact details, and booking information necessary to fulfill your reservation.
• Payment Processors: Secure payment processing partners who handle transaction data.
• PMS Providers: Property management system integrations (e.g., Lodgify) for booking synchronization.
• Analytics Services: Anonymized usage data for service improvement.
• Legal Authorities: When required by law, regulation, or legal process.

We do not sell your personal information to third parties.

5. Data Retention

• Booking Data: Retained for 5 years after your last booking for legal and accounting purposes.
• Account Data: Retained as long as your account is active. Deleted within 30 days of account closure request.
• Communication Records: Retained for 2 years for dispute resolution.
• Analytics Data: Anonymized data may be retained indefinitely.

6. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data ("right to be forgotten").
• Restriction: Limit how we process your data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interest or direct marketing.
• Withdraw Consent: Revoke consent for optional processing at any time.

To exercise your rights, contact us at the details provided below.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including encrypted connections (TLS/SSL), secure server infrastructure, access controls, and regular security reviews.

8. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, including Standard Contractual Clauses where applicable.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

11. Contact Us

For privacy-related inquiries or to exercise your data protection rights, please contact us through our website's contact page.